Refund Policy

Refund Policy — P2 Resilience Course

Last updated: 8/20/2026

I want you to be able to buy this course without hesitation. What follows is how refunds work, written plainly.

Essentials ($250) and Premium ($350)

If you complete Session 1 and Session 2, along with the workbook exercises for each, and the course has not been what you hoped for, you may request a full refund within 14 days of your purchase date.

To request one, email jpoland@p2-coaching.com with the name and email address you used at purchase. You do not need to explain yourself, though feedback is always welcome and genuinely useful.

Approved refunds are issued to the original payment method within 5–10 business days. Your access to the course materials ends when the refund is issued.

Premium Plus ($1,250)

Premium Plus includes live small-group coaching and access to the P2 Coaching Platform. Because this tier is built around live, relational time with me and a group, it works differently:

  • Before your first group session: full refund available within 14 days of purchase, under the same terms as above — email me, no explanation required.

  • After your first group session: the coaching has begun, and this tier is non-refundable from that point forward.

If you're unsure whether Premium Plus is the right fit, reach out before enrolling — I'm glad to talk through whether it's the right season for you.

What isn't covered

  • Requests made more than 14 days after purchase

  • Requests where Sessions 1 and 2 have not been completed (Essentials/Premium)

  • Requests for Premium Plus made after the first group session

  • Downloadable materials that have been distributed or shared with others

If something has gone wrong

If you can't access your materials, if something is broken, or if you're simply not sure this is the right season for you, email me before you request a refund. Most problems have a better fix than a refund, and I'd rather solve it.

If you are in a genuinely difficult financial position and this course would help you, write to me about that too. I would rather find a way than turn you away.

Questions: Jpoland@P2-coaching.com